MCQS:

1) One of the three major roles that a manager assumes in the organization:

10 Points

RANK AND FILE EMPLOYEES

DISSEMINATE INFORMATION

DECISIONAL ROLE

LEARN ABOUT THE MARKET 2) Generally, a team of individuals at the highest level of management of an organization:

10 Points

FIRST- LINE MANAGEMENT

EXECUTIVE MANAGERS

DECISIONAL ROLE

INFORMATIONAL ROLE 3) The level of management directly managing non managerial employees:

10 Points

EXECUTIVE MANAGERS

MIDDLE MANAGEMENT

DECISIONAL ROLE

FIRST- LINE MANAGERS 4) Process of planning, organizing, directing and controlling the activities of employees in combination with other resources to accomplish organizational goals.

10 Points

EXECUTIVE MANAGEMENT

MANAGEMENT

INTERPERSONAL ROLE

FIRST - LINE MANAGEMENT 5) 3 MAYOR Roles that managers do:

10 Points

FIRST LINE MANAGEMENT, EXECUTIVE AND MIDDLE MANAGEMENT

MAKE RATIONAL DECISIONS, COMMUNITY RELATIONS AND PREMIER -LEADER MOTIVATOR

CUSTOMER RELATIONS ROLES AND ENVIRONMENTAL SCANNING

INTERPERSONAL, INFORMATIONAL AND DECISIONAL ROLES 6) Levels in the management hierarchy:

10 Points

EXECUTIVE, MIDDLE, FIRST LINE AND RANK AND FILE

ENTREPRENEUR, DISTURBANCE HANDLER, RESOURCE ALLOCATOR AND NEGOTIATOR

DECISIONAL, INFORMATIONAL AND INTERPERSONAL

MANAGERIAL AND NON MANAGERIAL 7) Some managerial Responsibilities:

10 Points

LONG - RANGE PLANNING, CONTROLLING AND COMMUNITY RELATIONS

TECHNICAL SKILLS

DEVELLOP FIRST LINE MANAGEMENT

EXECUTIVE, MIDDLE, FIRST- LINE AND RANK AND FILE 8) 3 Types of managerial Skills (most important):

10 Points

ENTREPRENEUR, INTERPERSONAL AND DECISIONAL

EXECUTIVE, MIDDLE, FIRST LINE AND RANK AND FILE

INFORMATIONAL, INTERPERSONAL AND DECISIONAL

TECHNICAL, HUMAN RELATIONS AND CONCEPTUAL SKILLS 9) Managers must have the ability to use tools, procedures and techniques of their special areas. THIS IS....:

10 Points

HUMAN RELATIONS SKILLS

TECHNICAL SKILLS

CONCEPTUAL SKILLS

MANAGERIAL SKILLS 10) These skills represent a manager's ability to organize and analyze information in order to improve organizational performance:

10 Points

CONCEPTUAL SKILLS

HUMAN RELATIONS SKILLS

MANAGERIAL SKILLS

TECHNICAL SKILLS