- means Wardrobing Fraud A chain of luxury department stores is trying to stop people buying expensive clothes, wearing them once and then getting a refund. About 65 per cent of U.S. shops have been 1) of this It is known as "wardrobing", a 2) of "return fraud" that costs stores an 3) $8.8 billion a year. The store, Bloomingdale's, is +) -large, black, hard-to-hide tags on the bottom 5) -dresses that cost over $150. The dress 6) be returned if the tag is missing. 7) anyone who thinks they can have 8) -"free dress rental" would advertise the fact 9) they are wardrobing. A shopping analyst explained that 10) people do not realize that wardrobing is 11) Bloomingdale's is risking annoying and losing some of 12)- customers to stop it. Some customers believe the 13) make them feel dishonest, while others think it is 14) - good idea to stop sly deceitful 15) - The National Retail Federation said: "It's a delicate balance of loss prevention and good customer service". It added that this relationship has to be handled very carefully.. 1. 4 7. 10. a) each a) criminals b) offenders c) scams d) victims a) hidden b) hiding c) put d) putting a) Then b) Therefore c) They d) This b) every c) more d) most 13. a) dresses b) refunds c) shops d) tags 2. 5. 8. a) form b) formed c) forming d) forms a) from b) of c) on d) over a) a b) an c) many d) the 11. a) illegal b) illegally c) legal d) legally 12 a) her b) his c) their d) there 14. a) a b) most c) some d) the 15. a) criminals b) Services c) shoppers d) shops 3. 6. 9. a) estimate b) estimated c) estimates d) estimating a) can b) cannot c) could d) would a) that b) this c) which d) who