Measure maps Moses Moonrocks Inc. has developed a balanced scorecard with a measure map that suggests that the number of erroneous shipments has a direct effect on operating profit. The company estimates that every shipment error leads to a reduction of revenue by $8,100 and increased costs of about $5,400. If the company has the above budgeted sales and costs for next month (without accounting for any possible shipping errors), determine how many shipping errors the company can afford to have and still break even. Break-even shipping errors X Feedback F Check My Work A measure map shows the expected relationships among performance metrics. These expected relationships are based on the strategy map, which links the strategic objectives. The measure map also shows which metrics are leading indicators and which measures are lagging indicators of performance