Melissa has made the strategic decision to hire Kevin as a professional chauffeur. Kevin's primary role will be to provide impeccable transportation services, ensuring the smooth and prestigious conveyance of clients during various events hosted by the business. Melissa believes that a premium chauffeur service will boost the profit margin of the business. 3.1 Explain the essential elements of an employment contract which Melissa should consider when hiring a chauffeur. You are required to also provide practical examples which specifically relate to the scenario in order to illustrate your understanding of the relevant requirements. Kevin, has been working at Melissa's company for six months. Kevin has exhibited concerning behavior patterns. Melissa has observed his recurring rudeness and aggression towards fellow staff members. Furthermore, she has received multiple complaints from clients, citing Kevin's reckless driving and complete disregard for road rules. Kevin also refuses service to clients who have not previously tipped him, a practice that Melissa finds unsettling. Melissa has attempted to resolve the matter with Kevin, however he becomes rude and aggressive towards her whenever she conducts a formal meeting to address the complaints. These concerns have significantly impacted the business's reputation, prompting Melissa to contemplate Kevin's continued suitability for her company. However, she is mindful of existing labour laws that safeguard employees' rights. 3.2 Analyse the above scenario and recommend a remedy to Melissa. You are required to provide full details of the appropriate remedy and outline the practical steps in order to implement the remedy