Mersino discusses using emotional intelligence in large and complex projects. How can a project manager utilize emotional intelligence skills, in general, to enhance the success of large and complex projects?

How do conflict and trust relate to team performance in large and complex projects? How would you as a project manager use your emotional intelligence skills to mitigate conflict and create trust?

In your role as a project manager discuss one emotional intelligence skill you would employ in your organization to increase your team's performance on a large and complex project.