Method of Assessment Major KSAO Category:Store Manager Necessary for Selection? Biodata Applicant Exam Retail Knowledge Conscientious-ness Extraversion Knowledge of org. policies and practices No Skill in judgment and decision making Yes X X Ability to think creatively and develop original solutions Yes X X Knowledge of retail management policies and practices Yes X Knowledge of legal precepts underlying personnel management Yes Skill in the analysis of financial and operational data Yes Ability to reason inductively Yes X X Knowledge of the customer base served by the store Yes X Skill in managing personnel resources Yes X Communication and speaking skills Yes X