MGT 101: Introduction to Computing Chapter 5 Review involves updating one or more databases with new transactions 24. a. Document production b. Data manipulation involves generating output records, documents, and reports c. Data correction d. Data storage 25. a. Document production b. Data manipulation c. Data correction d. Data storage 26. A advertising, sales, customer service after the sale, and programs to keep and retain loyal customers. a. customer relationship management b. database system helps a company manage all aspects of customer encounters, including marketing and c. transaction processing d. management information 27 The goal of customer retention and loyalty while optimizing the way that prodact a. customer relationship management is to understand and anticipate the neede of earrent and potenta, a teen is i s and services are sold. c. transaction processing d. data manipulation b. database management Completion Complete each statement enterprise resource planning (ERP), Data collection, Dymamic, Static, Electronic cash, eGovernment, Business-to-consumer (B2C), Electronic retailing ,Electronic commerce, certificate authority (CA), transaction processing cycle, disaster recovery plan (DRP), audits as the Internet, extranets, and corporate networks. organization and avoid intermediaries. is the conducting of business activities electronically over computer networks such e-commerce is a form of e-commerce in which customers deal directly with an is the use of information and communications technology to simplify the sharing of 29. 30. information, speed formerly paper-based processes, and improve the relationship between citizen and government. is the direct sale of products or services by businesses to consumers through electronic storefronts 32. Web pages always contain the same information. Web pages contain variable information and are built to respond to a specific Web 33. 34. A(n) 35. site visitor's request. is a trusted third-party organization or company that issues digital certificates is an amount of money that is computerized, stored, and used as cash for 36. The process of data collection, data editing, data correction, data manipulation, data storage, and document production is known as the Capturing and gathering all data necessary to complete the processing of transactions is called 37. 38. The is a firm's plan to recover data, technology, and tools that support critical information systems and necessary information systems components such as the network, databases hardware, software, and operating systems. to prevent the 39 Many organizations conduct ongoing transaction processing system kind of accounting irregularities or loss of data privacy that can put their firm in violation of these acts and erase investor confidence. system is a database that is shared by all At the core of the users so that all business functions have access to current and consistent data for operational decision making and planning. 40
