Mgt 128 Service Operations Mgmt Quiz 6 Prof Su Student Name April 7, 2016 1. Overbooking on a flight from Denver, Colorado to Casper, Wyoming requires a decision on how many seats to overbook. Over the last six months, this particular flight had the following overbooking scenario: 0 1 2 3 4 No-Shows Percentage 30% 25% 20% 15% 10% A one-way ticket costs $80 and the cost of not honoring a reserved flight is a $100 fee to be booked on the next flight. Using the "critical fractile" probability, P(d