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MGT 420 Module 3 - Case CONFLICT AND NEGOTIATION Assignment Overview For this Case study, we will be looking at a fictional case of a

MGT 420 Module 3 - Case

CONFLICT AND NEGOTIATION

Assignment Overview

For this Case study, we will be looking at a fictional case of a manager caught between a rock and hard place. Nick Cunningham is a manager at Synergon, a high-powered company involved in purchasing poorly managed companies and then restructuring them to become more profitable. However, Synergon has now purchased Beauchamp, Becker, and Company, which is a well-managed and highly profitable company.

Nick is in an awkward position because he is in charge of managing this merger, but he also knows that the success of the merger is dependent on Beauchamp's managing director and other top leaders remaining in their positions and continuing their solid work. However, Nick's bosses are not known for taking a conciliatory approach towards companies they purchase and usually force major changes on any company that they acquire. Predictably, Nick is faced with a threat of retirement by Beauchamp's managing director Julian Mansfield due to Synergon's strict policies and approach.

Before beginning the Case Assignment, make sure you have thoroughly reviewed the tutorial and textbook readings from the background materials. Pay special attention to readings on causes of conflict, types of conflict, and conflict management styles. For this assignment you will need to apply concepts from the background materials to this fictional case.

Case Assignment

Once you have finished reviewing the background materials, take a look at this following article and think about how the concepts from the background materials apply to this fictional case:

Cliffe, S. (1999). Can This Merger Be Saved? Harvard Business Review, 77(1), 28-44. [EbscoHost]

Then write a 4- to 5-page paper addressing the following questions:

  1. Do you think this conflict that Nick Cunningham faces is functional or dysfunctional? Explain your reasoning, and cite Bauer and Erdogan (2011) or Luthans et al. (2015) in your answer.
  2. What is the source of this conflict? Use the terminology from Bauer and Erdogan (2011), or Luthans et al. (2015) in your answer. For example, is this conflict a result of relationship/interpersonal issues? Or from tasks/roles? Other?
  3. Of the five styles of conflict management discussed in Shearhouse (2011) or Bauer and Erdogan (2011) which one do you think would be the best approach for Nick Cunningham to take?
  4. What other advice would you give Nick Cunningham based on the concepts discussed in any of the background readings?

Reference Materials

Liddle, David. ( 2017). Managing conflict: a practical guide to resolution in the workplace. [Books24x7 version]

Guttman, Howard M. ( 2015). Managing conflict in high performance teams [Video]. [Books24x7 version]

Luthans, F., Luthans, K. W., & Luthans, B. C. (2015). Chapter 9: Stress and conflict. Organizational behavior: An evidence-based approach. Charlotte, North Carolina: Information Age Publishing, pp. 258-264. [EBSCO. Note: you don't have to read the whole chapter, just the second part on organizational conflict]

Bauer, T., & Erdogan, B. (2012). Chapter 10: Conflict and negotiations. Organizational Behavior. Lardbucket.org

Shearouse, S. H. (2011). Chapter 5: How we respond: Approaches to conflict. Conflict 101: A manager's guide to resolving problems so everyone can get back to work. New York: AMACOM. [eBook Business Collection]

Sims, R. (2002). Chapter 10 Conflict and negotiation at work. Managing Organizational Behavior. Greenwood Press Westport, CT [eBook Academic Collection]

Assignment Expectations

  • Case Assignments are to be prepared in Microsoft Word and should be 4 to 5 pages in length, in addition to a cover page (course name and number, module number, session name, student name, and date prepared) and a reference list. The paper should be double-spaced, using 12 pt. type in the Times New Roman font. It should consist of a 2- or 3-sentence introduction, a body, and a 2- or 3-sentence conclusion and use Trident University International's cover page. The reference list page must be in APA format.
  • Assignment content should include a brief introduction to the assignment, background information about the organization being studied, and discussion in terms of the concepts or theories being applied in the assignment.
  • Use headings and subheadings to improve presentation values.
  • Include both a References page and in-text citations.Attention is to be given to citing sources of information in-text as well as in the References page at the end of the paper. Citation and reference style instructions are available athttps://owl.english.purdue.edu/owl/resource/560/10/, Trident University's Introduction toAPA Style, 7th edition, or at APAstyle.org.
  • Since you are engaging in research, be sure to cite and reference the sources in APA format. The paper should be written in the third person; this means words like "I," "we," and "you" are not appropriate. For more information, see Differences Between First and Third Person.

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