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MGT401 Read carefully case study No. 24 from your textbook (Best Buy Co. Inc: Sustainable Customer Centricity Model?) and answer the following questions: What are

MGT401

Read carefully case study No. 24 from your textbook (Best Buy Co. Inc: Sustainable Customer Centricity Model?) and answer the following questions: What are the different difficulties faced by the company to maintain and reinforce its competitive advantage? Suggest some recommendations or solutions to Best Buy to improve its competitive advantage.

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