MGT4104 Project Management Fundamentals

Weekly Quiz 2- Leadership and Teams

Question 1 0 / 1 point

What is corporate culture?

a) The collection of national and religious identities of the employees of an organization

b) The vision of the organization

c) The beliefs, attitudes, and values that the organization's members share and the behaviors consistent with them

Question 2 0 / 1 point

Like organizations, projects too can have a specific culture, work norms, and social conventions.

a) FALSE

b) TRUE

Question 3 0 / 1 point

Which of the following are the more subtle components of corporate culture that are not readily apparent, but may be reflected in member behaviours, symbols and conventions used?

a) Organizational vision and mission

b) Organizational history

c) Values and overarching business philosophy

d) Policies and practices

Question 4 0 / 1 point

Which of the following statements best describe what behaviour a project manager and project team should demonstrate in the context of an organization?

a) How a project manager and team decides to communicate is independent of the organization within which the project exists.

b) Once the corporate culture has been identified, members should try to adapt to the frequency, formality, and type of communication customary in that culture.

c) As long as a project manager defines a policy on how they decide to communicate, it would not matter what the organizational culture is. The team members can simply follow the project's policies and procedures.

Question 5 0 / 1 point

Worldview is a looking glass through which people see the world as Bob Shebib describes: "[It is] a belief system about the nature of the universe, its perceived effect on human behavior, and one's place in the universe. Worldview is a fundamental core set of assumptions explaining cultural forces, the nature of humankind, the nature of good and evil, luck, fate, spirits, the power of significant others, the role of time, and the nature of our physical and natural resources" (Shebib, 2003, p. 296). In today's global environment, can a project manager's inability to understand and accommodate a diverse set of project team members' worldviews negatively impact a project's performance and outcome?

a) No

b) Yes

Question 6 0 / 1 point

When communicating and creating project plans in a multicultural environment, a project manager should consider the following: individual identity and role within the project versus family of origin and community; verbal and emotional expressiveness; relationship expectations; style of communication; language; personal priorities, values, and beliefs; and time orientation.

a) TRUE

b) FALSE

Question 7 0 / 1 point

Most projects do not have incidents of conflict.

a) TRUE

b) FALSE

Question 8 0 / 1 point

What skills can aid in resolving the problematic conflict arising from cultural differences to help a team maintain good relations and remain productive?

a) Organization and time management skills

b) Self-interest and prioritization

c) Self-awareness and skill development

Question 9 0 / 1 point

Project managers require a vast set of competencies to successfully navigate project situations and to deliver project results. The Project Management Institute's (PMI) Talent Triangle focuses on three key skill sets. They are:

a) Scope Management, Time Management and Cost Management

b) Technical Project Management, Leadership, and Strategic and Business Management

c) Stakeholder Satisfaction, Quality Management and Schedule Management

Question 10 0 / 1 point

Which of the following statements about the PMI Talent Triangle are correct?

a) To be the most effective, project managers need to have a balance of the three talent triangle identified skill sets

b) A project manager should have a balance of scope, time and cost management skills

c) Interpersonal skills are the most important skill set that a project manager can have

d) Technical project management skills are the most important skill set that a project manager can have

Question 11 0 / 1 point

The ability to manage project elements, including, but not limited to, schedule, cost, resources and risks is an example of what type of talent triangle skill?

a) Strategic and business management skill

b) Technical project management skill

c) Planning skill

d) Interpersonal skill

Question 12 0 / 1 point

The ability to explain to others the essential business aspects of a project is an example of what type of talent triangle skill?

a) Strategic and business management skill

b) Communication skill

c) Organizational culture skill

d) Technical project management skill

Question 13 0 / 1 point

A large part of the project manager's role involves dealing with people. The project manager should study people's behaviours and motivations.

a) TRUE

b) FALSE

Question 14 0 / 1 point

A project manager, when assigned to a project, is given strict project goals and objectives to meet. Given this, it is not the project manager's responsibility to understand or be involved in organizational politics in order to accomplish the goals and objectives assigned.

a) TRUE

b) FALSE

Question 15 0 / 1 point

The terms 'leadership' and 'management' are often used interchangeably. These terms are synonymous.

a) TRUE

b) FALSE

Question 16 0 / 1 point

Project managers may lead their teams in many ways. The style a project manager selects may be a personal preference or the result of the combination of multiple factors associated with the project. A project manager's style remains consistent over time.

a) TRUE

b) FALSE

Question 17 0 / 1 point

There are several ways to structure a project, for example, projects can be structured in a functional manner, matrixed manner, projectized manner or a hybrid manner. It is important for project managers to understand how their projects are structured because:

a) The project manager will need to know where to look to find the organizational chart that represents their project

b) The type of project structure will impact how quickly the project objectives can be achieved

c) The type of project structure will have implications on the role and authority level the project manager has

Question 18 0 / 1 point

Does the project manager get to select all of their project team members?

a) Always

b) Not always

Question 19 0 / 1 point

What are the Tuckman stages of team development?

a) Forming, storming, norming, outperforming, forlorning

b) Forming, forlorning, norming, performing, mourning

c) Initiating, planning, executing, monitoring and controlling, closing

d) Forming, storming, norming, performing adjourning

Question 20 0 / 1 point

What is the best conflict resolution technique to use if you want to optimize your chance of a permanent, lasting resolution?

a) Withdraw/avoid

b) Compromise/reconcile

c) Smooth/accommodate

d) Force/direct

e) Collaborate/problem solve