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MGT450 BA Organizational Management Exam Management: Operations/Production Management - Quality Management Which one of the following is not given as a key feature of Total

MGT450 BA Organizational Management Exam Management: Operations/Production Management - Quality Management Which one of the following is not given as a key feature of Total Quality Management? A Establishing clear specifications. B Teamwork, trust, and empowerment. C Using quality tools and techniques. D Identifying customers and their needs

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