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Michael Jackson was just arriving back from lunch when his office phone rang. It was his wife, Cinderella, calling from home. Cinderella told Michael Jackson
Michael Jackson was just arriving back from lunch when his office phone rang. It was his
wife, Cinderella, calling from home. Cinderella told Michael Jackson that FedEx had just
delivered a package addressed to her. The package contained a beautiful clock, now sitting
over the fireplace. In fact, Cinderella said, the clock looks absolutely beautiful on our living
room fireplace. Thinking the clock was from a family member, Michael Jackson asked who
sent the present. She said she did not recognize the namethe clock was from Mr Daniel
Buah. Michael Jackson immediately told Cinderella that she had to repack the clock because
it was from a supplier who had been trying to win business from Michael Jacksons company.
They definitely could not accept the clock. Cinderella was very upset and responded that the
clock was perfect for the room and, besides, the clock came to their home, not to Michael
Jacksons office. Because of Cinderellas attachment to the clock, Michael Jackson was
unsure about what to do
a What should Michael Jackson do about the clock?
b What does the Institute of Supply Management ISM code of ethics say about
accepting supplier favors and gifts?
c Why do you think the supplier sent the clock to Michael Jacksons home and addressed
it to his wife?
d Does the mere act of sending the clock to Michael Jackson mean that Mr Daniel Buah
is an unethical salesperson?
Case The Case of the Secret Discount
Dr Smith, a researcher at Swampland University Medical Center, needed an expensive piece
of complex research equipment, which would include a computer and related software. He
based his specs on a device he was familiar with, manufactured by As Specified Enterprises,
and sent his requisition to Purchasing. As their regulations required, Purchasing issued a
"request for bids" for an As Specified Enterprises or equal" device.
On the morning of the day bids were due to be opened, Dr Smith called Mr Buylow, the
Director of Purchasing, to say that he had received a bid from another company, Alternate
Technologies, and that he would walk it right over.
When he arrived, it was discovered that he had received an information copy of the bid and
that the original had already been received by purchasing. There was a letter attached to Dr
Smith's copy, which in part said:
I am prepared to offer you, at no additional cost, one additional software package.
However, this offer will not be shown on the bid which has been sent to the purchasing
department.
According to an attached price list, the value of the additional software package was $
When the bids were opened, it was found that the Alternate Technologies price was
substantially higher than the price bid by As Specified Enterprises and, sure enough, it made
no mention of the extra software offered.
Dr Smith recalled that he had been visited by the Alternate Technologies sales representative
during the bidding period, who admitted that his bid would probably be high. But the rep
expressed confidence that, if Dr Smith were to do a proper technical evaluation, the Alternate
Technologies equipment would be selected regardless of the high price.
As Dr Smith related this story, his face clouded over and his eyes widened.
Does this sound like a bribe to you? he asked Buylow leaned back and pondered what he
would do next.
a Is there an ethical problem here?
b What additional information does Buylow need, if any?
c What are his options?
d What advice would you give Buylow?
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