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Microsoft changed its structure to become more organic. This was in response to organizations such as Google and Yahoo, which have unleashed a wave of

Microsoft changed its structure to become more organic. This was in response to organizations such as Google and Yahoo, which have unleashed a wave of Internet applications that compete with Microsoft.

1. Which of the following technology best characterizes the way Microsoft operates (a) craftwork, (b) engineering production, or (c) intensive technology?

2. In what ways does Microsoft hope its new way of organizing will help it to continually improve its competences and technology?

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