Microsoft develops, produces, and markets a wide range of computer software, including the windows the operating system. On its recent financial statements Microsoft reported the following information about net sales revenue and accounts receivable ( amounts in millions).

Required:

1. What amount of bad debts was written off during the current year? (Enter your answers in millions not in dollars).

2. Based on your answer in requirement (1), solve for cash collected from customers for the current year, assuming that all of Microsoft's sales during the period were on open account. ( Enter your answers in millions not in dollars.