Mid South Baking Company is responsible for producing a massive quantity of buns for the two largest fast food chains in the United States. We're talking over 40 million pounds of flour-to produce 94 million buns per year. With such a large production volume, the company knew there was opportunity to improve their efficiencies and their bottom line. But like many manufacturers, their quality management system held them back. Data from that system was difficult to access, and the information it generated did not meet their needs. Why? Because the old system's paper and spreadsheets could not generate the insights needed to clearly identify quality improvement opportunities. Despite that cumbersome system, Mid South Baking had one priority issue they needed to correct: Product giveaway. They suspected that the made buns they manufactured were heavier than necessary. In essence, they were providing more product than their customers asked for-That's what's called "giveaway." And giveaway means higher costs and lower profitability. To achieve their goals of greater efficiency and quality visibility, Mid South Baking purchased InfinityQS software. But they also wanted to use our software to help streamline manufacturing processes, accelerate response times, and enhance food safety monitoring. Bottom line? Their results were astounding. First, Mid South Baking found that by using InfinityQS software instead of paper and spreadsheets, they saved their employees an average of three hours of time per day. That's time they now use to focus on making lasting improvements. Second, Mid South Baking improved response times for food compliance concerns by using InfinityQS's real-time notifications and real-time alerts. These instantaneous notifications helped ensure timely responses on the shop floor and prevent quality problems. Third, their compliance activities were greatly simplified. Before InfinityQS, the juggling of paper and spreadsheets meant audits took weeks to complete. Now they take hours. Audit reports can be generated in minutes, saving enormous amounts of time. For a company that auditors visit multiple times throughout the year, the savings were tremendous. able to address their most pressing product giveaway problems. Within the first Most importantly, Mid South Baking was year of InfinityQS deployment, they reduced giveaway per batch by more than 10%. The savings were huge, and the they could both improve quality and reduce costs by replacing outdated paper management team was pleased to find that and spreadsheet systems with InfinityQS software.

LO Skill 2.2 : Evaluate the hurdles that are faced by management in implementing planning and controlling Operations.