Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Middler or oration d ma uracturer of electronics and orn rications systems. uses service department charge syste n to charge pront centers wRI Cormputing and
Middler or oration d ma uracturer of electronics and orn rications systems. uses service department charge syste n to charge pront centers wRI Cormputing and Con nuni atio s Services C S service depa used by the CCS department. The table also includes some assunved cost and activity base quantity information for each service for October CCS Service nent costs. T e t i ing t tle identines s abbreviatedst of service categories activEy bases Budgeted Activity Dase Quantity Activity Base Number of calls Number of devices monitored Number of user Budgeted Cost Help desk 527,250 9,250 6,450 8,700 Electronic mal Smartphone support Number of smartphones issued One of thc profit centers for Middler Corporation is the Communication Systerns (CONeM) tector. Assum the following iformation for th " me sector has 4,000 enployees, of whom 50% are omice enployees. * Al' the gree employees have been issued a smertphre, snd 90% of them, have a computer on the network. COMM sector: 90 percent of the amployees with a computer also have an o-mail account The average number of hep desk calls far October was 1 call per individual with a computer There are 270 addikionel printers, servers, and peripherals on the network beyond the personal computers a. Determine the rvice charge rate for the four CCS service categories for October. Round your anseurs to two dornal places. CCS Service Category Help desk Service Charge Rate Electronic mail Smartphone support b. Detemine the charges to the COMM sector for the four CCS service categories for October. Round your answers to the nearest dolar amount October charges to the COMM sectori Help desk charge Network center charge Electronic mail charge Smartphone support charge
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started