Mike, the manager for QuickTix's accounting policy team, is responsible for hiring two new associates for his team. After reviewing several resumes and interviewing possible candidates, Mike hires two associates: Amy and Adam. Both receive similar mentoring, but after several weeks, it's clear that Adam's performance is not up to the company's standards. Mike's boss pulls him aside to discuss Adam's performance and counsels him on how to more carefully select new hires in the future.