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Mila has learned to take an I-School approach to customer research. She is most likely to use which of the following tools to learn about
Mila has learned to take an I-School approach to customer research. She is most likely to use which of the following tools to learn about customers? Select all that apply. Select one or more: a. Surveys. b. Interviews. c. Customer service data. d. Ethnography. e. Demographics
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