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Mini - Scenario: Suppose that an employee ( Francesca ) at a firm sometimes uses AI software to determine different approaches to arguing a case

Mini-Scenario:
Suppose that an employee (Francesca) at a firm sometimes uses AI software to determine different approaches to arguing a case in court. The AI gives one approach to argue a case when prompted a first time, and a different approach to argue the same case when prompted a second time. This way, Francesca can compare the different approaches that the AI suggests. Based on these different approaches, Francesca can ask the AI more questions and receives answers from the AI in an interactive manner. Although Francesca knows how to use the AI software at work and gets frustrated when it doesnt give good suggestions, she does not know how to repair the software in such instances. She doesnt understand the inner workings of AI software. In such cases, Francesca stops using the AI software and uses other traditional (non-AI) approaches to decide on an approach to arguing the case.
Question: Identify the true statement. For this question, use systems theory terminology introduced in BA270.
Group of answer choices
a. The AI software that Francesca uses at work is not an element.
b. The AI software that Francesca uses at work is a black box for her.
c. The AI software that Francesa uses at work cannot receive feedback.
d. The process of Francesca using the AI software is definitely deterministic in nature because the AI software is neither a closed or open system.
e. All of the above statements are false.

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