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minimum 200 words please Question: Consider one of the most universal products of our times-the Apple iPhone. What might be some of the touch points

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Question: Consider one of the most universal products of our times-the Apple iPhone. What might be some of the touch points for this product? Keep the three broad categories of touch points in mind: web-based interactions, social CRM, and point-of-sale interactions. How can these touch points be used by Apple

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