MINIMUM expectations You are a Fastenal employee but you are doing a business review for this very valuable costumer which you want to maintain and in order to build a strong relationship, you (Fastenal employee) need to show real business interest (try to find something that can save money or create value -or both- for that customer)! Please try to be as creative as possible! How could you create value for this customer? What is what they do not know? Below are some of the MINIMUN things I expect to see in your team-based final project/presentation