Minnie had heard that the new production equipment on the market was outstanding and she thought that it might help her firm. Consequently she continued with plans to order the new equipment despite some more recent reports of problems with it. Minnie's behaviour is an example of the Select one: O a zero-risk bias Ob outcome bias Oc. anchor bias Od clustering illusion The IT group and the PR group in a large firm had a conflict regarding how the new work of using the company's new website would be accomplished. The foregoing is an example of conflict Select one a relationship b. process caffective d. transactional A long-simmering conflict between the production and marketing departments has been resolved and matters settled. Such a situation represents the phase of conflict Select one: a. perceived b. manifest Oclatent d. aftermath