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Minnie Ltd manufactures small kitchen appliances such as toasters and blenders. The quality costs of Minnie Ltd last month are reported in the table

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Minnie Ltd manufactures small kitchen appliances such as toasters and blenders. The quality costs of Minnie Ltd last month are reported in the table below. Calculate the total internal failure costs. Warranty claims $4115 Discarded electrical components due to defects 2941 Managing customer complaints 2405 Quality training programs for employees 3715 Downtime due to late delivery 1097 Process inspection 5861 Product recalls 3864 Costs of technician to fix a machine breakdown 3437 Work-in-process inspection 1679

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