Mintzberg (1990) presents three categories of managerial roles in a sequential manner. (12) Discuss the various decisionmaking roles of a manager. Provide an example of each role in relation to Checkers. 2.2. Chaos Theory, is based on the premise that very rarely can events be controlled, and thus (6) acknowledges the dynamic nature of the contemporary management environment. Discuss the key characteristics of chaos theory. Provide an opinion on whether Checkers is managed according to chaos principles. 2.3. Cronje (2004) identify three further contemporary management theories. Explain Total (8) Quality Management (TQM) as a management approach