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Mitroff and Pearson (1993) propose five levels or stages of contingency plans for crisis management. Within this model, conducting first aid training and practicing fire

Mitroff and Pearson (1993) propose five levels or stages of contingency plans for crisis management. Within this model, conducting first aid training and practicing fire evacuations fits within:

a) stage 1

b) stage 2

c) stage 3

d) stage 4

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