Module 2: Appliance Warehouse Case

In this case, you are a new member on the IT team. You will work with your manager on projects to develop and support the company's information system.

The Appliance Warehouse case study is designed to practice your new systems analysis and design skills using a life-like scenario. Appliance Warehouse is facing a big business change and they need you, the new systems analyst, to help them. You have been tasked to help develop a technological solution to both schedule service appointments and integrate with existing systems. As a newly hired analyst, you report to Carlie Davis, the IT Manager, who will guide you through the steps of this project.

In this simulation environment, you will receive emails to your Appliance Warehouse inbox. These emails will contain instructions for each session, and you will consult AW's resource libraries and website for additional information. Carlie has high expectations for this project and is depending on you to be thorough in your research and analysis.

• Read the Before You Begin message
• Read your Inbox messages to determine the tasks you must complete
• Submit your assignment by returning to the MindTap Learning Path