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Module 4: Individual Written Assignment 2: Case Study: World Wide Conference Center, Inc. Background World Wide Conference Center, Inc. (WWCC) is a large telecommunication company
Module 4: Individual Written Assignment 2: Case Study: World Wide Conference Center, Inc. Background World Wide Conference Center, Inc. (WWCC) is a large telecommunication company specifically in business for the purpose of providing video conferencing for clients around the world. You are the supervisor of the internal local area network section of the IT department. There are numerous opportunities for advancement within the company for all but the highest-ranking employees. You are in charge of 15 employees, all of whom are technicians responsible for keeping the company's internal network functioning properly. There are employees with many levels of experiencefrom brand new employees just out of college to employees with 10 years of experience within the company. Question 1: You have recently noticed that Sarah, who has worked in your unit for six years, has been having difficulty finishing work in an appropriate amount of time. You have had two meetings with her about this issue and have been unable to determine the problem because Sarah has become defensive in both meetings. Her specific response is usually along the lines of, "I've worked here for a long time and never had any problems. Why are you harassing me now?" You've decided
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