Moe Markham is the president of Markham Appliances, a small local appliance store. Moe is an active member of the community and a frequent spokesperson at events. He is often quoted as supporting equality and valuing honesty in all aspects of business. Moe has 16 employees working in three locations and is considered a good boss. He maintains good customer relations and often gives a discount for cash purchases to preferred customers. Moe is considering outsourcing his service and repair work and has asked for your assistance in making the decision. Based only on the information presented, which of the following is your best first step? Question 14 options: a) Create vision, mission, and value statements for Markham Appliances. b) Analyze the outsourcing decision for alignment with Markham Appliances' vision, mission, and values. c) Determine whether cash discounts are consistent with Markham Appliances' implied values. d) Gather statistical information on outsourcing and its effect on productivity