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Mom called in to say that her 5-year-old son is having pain on the Lower Left side of his mouth. The patient was last

 

Mom called in to say that her 5-year-old son is having pain on the Lower Left side of his mouth. The patient was last seen almost three years ago. The pediatric dentist is fully booked for the day. How would you proceed with booking this appointment as a dental receptionist? List you step by step approach as a dental receptionist?

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