Monday, 1:00 PM: Precipitation begins as wet snow for several hours, changes to freezing drizzle, and then freezing rain. Ice up to 1 inch thick accumulates on roads, sidewalks, trees, power lines, and houses. Wind gusts up to 40 miles per hour are reported in the area. Authorities are attempting to clear major roadways, but the dangerous conditions make it impossible to keep even the most oversized vehicles on the road. All roads are impassable. Emergency response vehicles are unable to respond to calls for assistance. Heavy ice accumulation and wet snow cause dozens of trees to fall, taking down power lines. Power outages are widespread. Your school district has extended closures until Thursday, and all local government buildings are closed.

You are the head of supply chain operations for a major food distribution company. What are the immediate actions in the first 10-15 minutes? Who is in charge? How will leaders communicate with each other and with employees? What are leaders sharing? Is there an alternate communication plan if the power is out due to downed power lines? What are your expectations for employees regarding attendance under these circumstances? What can we provide service with limited employees? Are there mandatory reporting or telework processes? What risk do are consider in the supply chain activities?