Monitor and adjust performance strategies

Scenario 2: Six months later

Six months after the initiation of using the new hemp product for insulation, all team members have successfully been training and are correctly installing the product. The efficiency rating audit has confirmed 10% efficiency improvements. Also waste from installation of the product has reduce by 20% and the speed of installation has Improved by 15% as the team becomes better at this work.

However, the installation of the solar panels has not been as successful. There are not enough qualified team members to install them in a timely and safe manner. Therefore, installation is delayed, the building finish times are also delayed and some of the panels have been smashed.

There is an opportunity to amend this strategy by looking into specialist companies.

1. Conduct a role play meeting with team members to discuss the continuous improvement strategies and processes in scenario 2. The purpose of the meeting is to: Inform the team members about the continuous improvement KPIs and outcomes Discuss sustainability outcomes and other insights To brainstorm how to adjust the improvements that are not meeting the KPIs To discuss opportunities to amend the underperforming improvements.

The meeting should be approximately ten (10) minutes in length and involve at least two (2) participants playing the part of team stakeholders.

To prepare for the role play ask participants to play their rolesand brief them fully on their roles which will require providing you with feedback. It is highly recommended that you use participants from your class and conduct all role plays in workshop time. Fellow students will be familiar with the unit of competency requirements, and you won't have to do the role plays in your own time. You should read the Important Notesbelow to help you complete the role play successfully.

Role play observation criteria

Note: Please refer to the following observation criteria for the role play explaining the learning expectations that your trainer/assessor will use to determine your grading as Satisfactory (S) or Not Yet Satisfactory (NYS):

i. Establish processes that confirm team members are informed about continuous improvement outcomes

ii. Confirm relevant systems and processes meet organisation sustainability requirements

iii. Confirm team progress, insights and experiences are captured and accessible using knowledge management systems

iv. Coach individuals and teams to implement and support continuous improvement systems and processes

v. Identify and evaluate ways in which planning and operations could be improved

vi. Presents information to a range of audiences using appropriate structure and language

vii. Listens and comprehends information from a variety of spoken exchanges with clients, co-workers and other stakeholders

viii. Confirms understanding through questioning and active listening

ix. Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction and influencing direction