MonthCalls$/$HrCS ScoreJob Sat.Esc.Res$\mathrm{.}12,1358884786211,55789$Z$8985313,55086881190414,05694811083510,55285901392611,599929293$Monthly Goals: Calls per Hour $($Calls$/$Hr$)13,500,$ Customer Service Score $($CS Score$)85,$ Job Satisfaction $($Job Sat.$)89,$Escalations $($Esc$.)9,$ Resolutions $($Res$.)90$Which area would you want the team to train others on$?$Calls per HourCustomer Service ScoreEscalationsJob SatisfactionResolutions