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More info Through its strategic management planning process, Byrne Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are

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More info Through its strategic management planning process, Byrne Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase Return on Investment (ROI). 2. Improve post-sales service. 3. Improve employee morale. 4. Increase number of customers. 5. Increase plant safety. 6. Increase customer retention. 7. Increase gross margin. 8. Increase number of employees with access to customer relationship database. Requirement Prepare a balanced scorecard report for Byrne Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KP.Is that would be appropriate to measure progress toward each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: \# = number.) Data table Byrne Corporation has collected key performance indiCators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Byrne Corporation has collected for the past quarter. Byrne Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. (Click the icon to view the specific objectives.) Click the icon to view KPIs and corresponding data.) Read the requirement

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