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Mosaic Textiles ( Mosaic ) is an apparel manufacturer in a Southern African country ( the country is anonymized as SACX hereafter ) . Mosaic

Mosaic Textiles (Mosaic) is an apparel manufacturer in a Southern African country (the country is
anonymized as SACX hereafter). Mosaic produces a range of high-end apparel which it sells to Truworld
Limited (Truworld), a well-known retailer also domiciled in SACX. The apparels are the only products
which Mosaic produces and Truworld is its only customer. Truworld has recently been affected by changes
in customer purchasing preferences to buying clothes online and, as a result, is keen to reduce its
inventory holding as a way of reducing its costs. Truworld has also found that it has an excess of goods
which it must discount as consumer tastes appear to change more quickly than in the past.
The chief executive officer (CEO) of Mosaic, Mrs. Cynthia Ndwandwe, has given you some tasks to
undertake as the management accountant of Mosaic.
Current purchasing policy
Mosaic currently obtains its raw materials from four suppliers. Each of these suppliers operates differently
in terms of the processes which they adopt in trading with Mosaic. Mosaic has been agreeable to this, as
the quality of the raw material supplied has generally been acceptable. More recently, however, Mosaic
has found reasons to question the accuracy and quality of the raw material delivered from one supplier.
Additionally, another supplier now only despatches material to Mosaic in full-load quantities as it wishes to
optimize the use of its delivery vehicles.
Current production methods
The performance metric at Mosaic for production efficiency is the number of apparels produced per period.
Mosaics method of production is to produce individual clothes in long production runs which has helped to
reduce setup costs and thus, maximize output. Staff working in the production department have their
bonuses based on this metric.
Mosaic has a practice of testing goods at the final stage of production and before they leave the factory.
Goods which have not been produced according to required standards have traditionally been rejected at
the end of the production process. Mosaics production control manager has indicated to you that the
current production methods have been successful, as the company only has 6% of all its goods returned
from Truworld for quality-related reasons.
Just-in-time (JIT)
Truworld would like to move to just-in-time (JIT) system of purchasing its goods from Mosaic. As a result,
Mosaic is contemplating major changes to its working practices. Mosaics CEO has asked you, as the
companys management accountant, to assess the changes which Mosaic will have to make in the areas
of purchasing and production to continue supplying goods to Truworld on a JIT basis.
Costs of Quality
Mrs. Ndwandwe has also made available to you a cost of quality report which she believes addresses all
relevant costs of quality. This report is shown in Table 1, below. She would like you to discuss the potential
quality cost changes considering the proposed move to JIT. She has indicated that some of these costs
have never been measured before and have been given financial values to help you to put together your
report. In addition, she informed you that Essels current revenue is R90 million.
Table 1:
Table 1:
R R % of revenue (R90m)
Costs of Conformance:
Prevention costs:
Preventive maintenance 100000
Total 1000000.11%
Appraisal costs:
Quality control supervisor 710000
Quality audits 100000
Total 8100000.90%
Costs of non-conformance:
Internal failure costs:
Rework cost 2540000
Downtime due to quality problems 1760000
Scrap 1350000
Total 56500006.28%
External failure costs:
Cost of complaints from Truworld 2900000
Foregone contribution from lost sales*1900000
Product recalls and cost of goods
returned
4100000
Total 89000009.89%
Grand total 1546000017.18%
* Foregone contribution from lost sales is an example of potential sales lost to Truworld due to problems
related to production and delivery experienced by Mosaic
Required:
Study the information provided above and write a brief report on changes related to the costs of quality in
response to the request of Mrs. Cynthia Ndwandwe, Mosaics CEO (Note: Your report should highlight Mosaics
cost of conformance and the cost of non-conformance. Please note that marks will be awarded for the
demonstration of skill in analysis and evaluation, scepticism, and commercial acumen in your answer).
(10
marks)
1.2.Study the information provided below to answer the following questions.
INFORMATION
BGW Technologies (BGW) stocks a new model of household inverter-generator for the South African market.
The following are the details of BGWs operations in relations to the retail of the inverters during 2023:
Ordering cost is R1,112 per order
Inventory carrying cost is 2% per annum
Cost of an inverter is R20,000
Normal demand is 100 inverters per week
Required:
1.2.1. Calculate the economic order quantit

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