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Most new systems meet strong resistance from line managers. The DPC system seemed to get quick acceptance at Elkay. Line managers (product managers, business unit
Most new systems meet strong resistance from line managers. The DPC system seemed to get quick acceptance at Elkay. Line managers (product managers, business unit managers, marketing and sales managers) were willing to take strong actions based on data even from initial runs from the new system. Why do you think this occurred at Elkay?
Question to case Elkay Plumbing Products Division - Case - Harvard Business School
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