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Most women in the township of Adington prefer to visit Sharon's Hair Salon because of the attractive interior, well-designed equipment, and neatly dressed employees. Which
Most women in the township of Adington prefer to visit Sharon's Hair Salon because of the attractive interior, well-designed equipment, and neatly dressed employees. Which of the following dimensions is influencing customer perceptions of quality in this scenario? Group of answer choices Empathy Assurance Responsiveness Tangibles
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Strategic Management
Authors: John Thompson, Frank Martin
5th Edition
1844800830, 9781844800834
