MPU UNIT Conflict Management CASE STUDY Situation 1: As an employees don't have much information about what they have to bring to the meeting they feel stress Situation 2: Elisa doesn't tell her managers that her computer is very slow and crash all the time, her managers won't be able to know about it and therefore, months later it can lead to a conflict: "I didn't complete this work on time because my computer always crash!" and the manager will answer, why didn't you tell me that before". Situation 3: If one the team member, John, was absent for a meeting and the others don't tell him what they discussed, John might feel excluded and therefore and it will lead to a conflict between him and the rest of the group. Based on the question given, justify the answer. (a) Based on this situation, what is the main problem / lacking did the employees has? (5 marks) (b) How to overcome this situation/conflict? (10 marks)