Mr. Peter joined a 5-star hotel in Jeddah as an operations manager. In his first month of duty he observed that most of the customers are dissatisfied with the hotel services and making several complaints. He asked his supervisor Mr. Mahmood to prepare a Pareto's analysis and chart to present him so that he can analyze the complaints to make a decision. Your task is to help Mr. Mahmood in preparing Pareto's chart. Check Sheet Day Room not clean No Towels Room not ready Complaints Breakfast Registration poor takes long quality time Unfriendly staff Bill incorrect 1 2 VI 4 V/ 11 V V V 11 6 7 V 8 +++ V 18 22 10 Total 13 8 23 16 Frequency Sheet Complaint Frequency Actual Cumulative %age Actual Cumulative Unfriendly staff 23 23 21 21 Breakfast poor quality 22 45 19 40 Room not clean 18 63 17 57 Bet incorrect 16 79 15 72 Roomnat ready 13 92 12 84 No Town 10 102 9 93 8 110 7 100 Rezstration takes lors time Total 110 100