MrandMrsFootehavefalleninlovewithacharacterbungalowanddecideto make an offer after the salesperson assures them that the roof has recently been replaced and that the property has been completely rewired. Mr and Mrs Foote pay to get a building inspection done as a condition of their offer. The builder discovers that the property still has all the original wiring and that only a very small part of the roof has been replaced, with most of the roof in very poor condition. They do not proceed with the purchase and are upset that they wasted money on the building report.

a. What, if anything, has been done wrong by the salesperson? (write one to two sentences for each scenario)

b. What legislation (if any)has been breached?(Identifythesectionas required). If appropriate, how could a customer claim a remedy? Note, more than one Act may apply in some situations. FROM Real Estate Agents Act 2008

c. Has the Real Estate Agents Act (Professional Conduct and Client Care) Rules 2012 (the Code) been breached? If so, state the rule(s) that apply.

d. What organisations would deal with such an issue, and why?