Mr.Average Gent has recently had a contract breached by his acquaintance Mr. Shady Practice. The contract that was breeched was for 500 and, while not an extravagant amount of money, the loss has had a significant impact upon his financial wellbeing. Mr. Gent is of very limited means and cannot afford to hire a solicitor. He recently saw one of the University's pamphlets advertising the Litigants in Person Project and has come to you for help. During your interaction with Mr. Gent,you realise that his problem, while within the scope of your training, will require a substantial amount of time to complete. In addition to this, due to the stress that Mr. Gent has been put under because of this breeched contract, he is very agitated and is generally curt with you during your interaction.

How would you handle this situation?

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