Mrs. John's is a small eatery in Pennsylvania which is planning to increase customer revenues through online presence. The owners have been advised by a friend to invest into owning a website and an online order and home delivery system. They realized that this could be a costly endeavor considering they would require server space to host their website and maintain the online order and delivery mechanism, yet IT is not a core function for their business and so the owners are contemplating using cloud based services.

What bottom line cost is important to make the decision of owning server space versus renting it?

10 Points

• cost of hiring experienced IT professionals
• total cost of ownership
• server maintenance cost
• depreciation cost
• departmental cost
• startup cost