Ms$.$ Mena has recently been promoted to a new position as the Senior Advisor to the Chief Technology Officer in the company. You have worked with Ms$.$ Mena in the past in her role as the Operations and Logistics expert. Ms$.$ Mena is aware that you have been learning about business process management. You have talked about how the class is so much work. Now, Ms$.$ Mena is asking for your input because the Chief Technology Officer has asked her for advice about how the company can use ideas about business processes to identify opportunities for improvement. What might you tell Ms$.$ Meno about business processes?

Pick the most accurate answer.

A$.$ Actually, the right thing to do would be to look at the new technologies. We already know the processes. We need to quickly move to examine different technologies to automate the existing processes. That is where we can gain the most value.

B$.$ Process models are not important because everyone knows how the different processes are supposed to run. Although there are different process modeling techniques, what really matters is to use the technique the stakeholders want.

c$.$ We should first model business processes. For that, we can use something like a flowchart. Only then we can move forward with improvement.

D$.$ There are several process modeling techniques. But there is a de facto standard that has emerged in the industry. That is likely to be a good place for us to start.