Multicultural teams and culturally diverse work forces are a vital component of many organizations today; this "ethnic diversity helps companies deliver superior business results". With these multicultural teams organizations are now exposed to unfamiliar cultural contexts. These intercultural interactions can be a challenge, as cultural differences can increase conflict, tensions and difficulties (Goncalves et al., 2016)

Reflect upon, and discuss, any experiences with diversity conflict that you have encountered in an organization or team environment . Also, take this diversity maturity index and discuss your results. What did you learn about yourself from completing this assessment?. Focusing on the strengths of your diversity maturity results, how can your leadership identify and mediate diversity conflict in the future?