Multiple Choice

QUESTION 36 According to Porter, most of the value in service-oriented companies is generated by all of the following activities except O sales O marketing O service activities 0 inbound logistics O operations QUESTION 37 The component of the five-component framework of an information system includes individuals who maintain the data and support the networks of computers. 0 procedural O networking 0 data 0 people 0 storage QUESTION 38 Which of the following statements is TRUE of business users who administer the development of information systems? O It is mandatory that they hold a degree in database management. 0 When the system fails, they must refrain from performing tasks related to system recovery. 0 They are skilled programmers. 0 They should refrain from specifying the system's requirements. 0 They should take an active role in the system's development. QUESTION 39 Which of the following is a common description of information? 0 unbiased, unrelated data 0 knowledge derived from data 0 list of recorded facts or figures 0 an array of related variables 0 collection of unprocessed data QUESTION 40 Which of the following best describes data? 0 the ability to use knowledge 0 information presented in a meaningful context 0 recorded facts or gures 0 processed information 0 knowledge derived from facts or figures QUESTION 41 Noel creates a table listing the number of students in his biology class, their names, age, and phone numbers. His table is an example of the component of an information system. O data O process 0 information 0 hardware 0 program QUESTION 42 is the ability to model the components of a system, to connect the inputs and outputs among those components into a sensible whole that reflects the structure and dynamics of the phenomenon observed. 0 Collaboration 0 Function modeling 0 Experimentation 0 Systems thinking 0 Abstract reasoning QUESTION 43 Lindsay is an analyst at a large power company. She creates a custom spreadsheet showing how cold weather might affect the company's profitability. This shows her skills. O abstract reasoning O risk ordering O problem-solving O experimentation O systems thinking QUESTION 44 In the five-component model, the process of automation is a process of moving work from O processes to procedures O the digital mode to the analog mode O procedures to people O the human side to the computer side O processing to storage QUESTION 45 Which of the following is an example of a measure in an OLAF report? O sales region O purchase date O customer type O average cost O customer location QUESTION 46 What is a good solution to assist an organization when there is a need to reduce data? O Clean the data Averaging the columns O Statistical sampling O Use a different source O Integrate the data QUESTION 47 delivers business intelligence to users without any request from the users. O Desktop publishing O Accessible publishing O Push publishing Pulse publishing O Pull publishing QUESTION 48 Because of artificial intelligence, jobs may go away but there will be new types of jobs for humans as long as companies and individuals participate in O project management O reorganization process the dot-com boom O startups O retooling QUESTION 49 A(n) is a computing system modelled after the human brain that is used to predict values and make classifications. online analytical processing (OLAP) cube O artificial intelligence O data warehouse O neural network expert system QUESTION 50 RFM analysis is used to analyze and rank customers according to their purchasing patterns O motivation and needs O socioeconomic status propensity to respond to marketing stimulus O receptivity to promotions