Multiple choice question:

Ridley, leader of a decision-making team, had to assert a directive-leadership approach and make a decision in order to end the process in time. In communicating his decision during a staff meeting, he explained how the decision would affect his staff-how responsibilities would change and the penalties for failure to perform those new responsibilities. In his follow-up e-mail, he mentioned the names and roles of those who participated and recognized their contribution. Despite his efforts at communication, his staff ended up feeling the process wasnt fair and many werent willing to support the final outcome. What did Ridley do wrong?

He should not have mentioned the repercussions for failing to perform new responsibilities.

He did not use a sufficiently consensus-based method to arrive at the decision.

He should not have identified the other members of the team in his e-mail.

He did not explain the rationale behind his decision.