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Multiple Select Question Select all that apply In order to meet or exceed customer expectations service quality is broken down into different dimensions or focus
Multiple Select Question Select all that apply In order to meet or exceed customer expectations service quality is broken down into different dimensions or focus areas. Select all the dimensions of service quality below. Multiple select question. Conformance Courtesy Responsiveness Serviceability Convenience
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Business Research Methods
Authors: Alan Bryman, Emma Bell
4th Edition
0199668647, 9780199668649
