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MVC Computers is considering using e-commerce to sell its computers directly over the Internet. It is planning to staff the website 24 hours a day
MVC Computers is considering using e-commerce to sell its computers directly over the Internet. It is planning to staff the website 24 hours a day with a supervisor and a trainee. An incoming order that arrives when both the supervisor and trainee are busy is put in a "pending file" (a queue) for processing when one of the two servers becomes available. Operations data is estimated to be as follows. ime Between Supervisor's Trainee's Orders Probability Service Time Probability Service Time Probability (Minutes) (minutes) (minutes) 35 4 30 10 .30 .25 10 20 .25 .60 .15 .20 20 Management is interested in the average amount of time incoming orders will spend in the "pending file." Run a simulation for 10 orders using RNs from 1" column Table 10-2.\f
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