Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

My training proposal is for a cybersecurity awareness course for new hire customer service representatives. The policy-based training program I will provide for my customer

My training proposal is for a cybersecurity awareness course for new hire customer service representatives. The policy-based training program I will provide for my customer service reps will use an array of real-life scenarios reflecting the diversity of customers. I can also ensure that the jargon used in the training is inclusive. The organization views the training as essential to ensuring employee compliance with company policy on customer data protection. When creating the training program, consider the learner's needs and abilities to accommodate the course accordingly. (Ross, 2019) When giving the course, the trainer should be able to adapt to the trainees, allowing them to foster an inclusive environment. By doing so, I will keep the courses small, with ten people being the maximum number of participants. I will also ensure the removal of any unconscious bias from any hypothetical materials. (Wagner, 2022). provide feedback

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Fundamentals Of Financial Management Concise

Authors: Eugene F. Brigham, Joel F. Houston

4th Edition

0324258720, 9780324258721

More Books

Students also viewed these General Management questions

Question

To realize business outcomes before and after HRM adoption.

Answered: 1 week ago