n Firas, is sales director for a software company selling diagnostic software to automotive repair shops all across the country. He has been with the company for 14 months and manages a staff of six sales representatives. Firas also covers a four-state territory himself. On Monday the CEO of the company calls Firas into his office and states that management is dissatisfied with Firas's performance as sales director. Firas has 90 days to turn his performance around, or he will be fired. One sales representative complains that she never knows where she stands with Firas because he rarely provides feedback. The sales representative also indicates that Firas fails to communicate his expectations to sales team members. Firas most likely needs to work on the leadership dimension of: O a. consideration O b. mentoring OC. structure d. organization O e. motivation